Feeling stuck with your migraines?

Finding your way through migraine care shouldn't be another headache.Whether you're just starting to seek answers or you've been managing migraine for years, understanding where to go next can feel overwhelming.Migraine Navigator helps you make sense of available healthcare pathways, understand your options and identify practice next steps.30 minute online session + personalised navigation plan
$99 AUD (incl GST)

Not sure where to go next?

Migraine care isn't always straightforward. Between different healthcare professionals, treatment pathways and conflicting information, it can be difficult to know where to start or what to explore next.Migraine Navigator is designed for people who:
- Are experiencing migraine symptoms and aren't sure where to seek help.
- Have recently received a migraine diagnosis and want to understand available support.
- Have been managing migraine for some time but feel stuck.
- Want to understand which healthcare services and professionals may be relevant to their situation.
- Feel overwhelmed trying to navigate the healthcare system themselves.How it works
1. Book your session
Choose a convenient time and complete a short booking questionnaire.2. Explore your options
During your 30 minute online session, we'll discuss where you are in your migraine journey, what you're finding challenging and the healthcare pathways that may be relevant to you.3. Leave with a plan
You'll receive a personalised navigation plan summarising relevant services, helpful resources and practical next steps to explore with your healthcare professionals.What you'll receive
Migraine Navigation Session - $99 AUD
Your booking includes:
- A 30 minute individual online navigation session.
- Personalised information about relevant healthcare services and care pathways.
- Guidance on preparing for conversations with appropriate healthcare professionals.
- A practical, written next steps plan following your session.
- Links to relevant resources to support your next steps.Our goal is to make navigating migraine care a little less complicated.

A kowledgeable, independent approach

Migraine Navigator was developed by an Australian registered occupational therapist with experience in healthcare systems, multidisciplinary care and navigating migraine personally.We believe people should have access to clear, practical information to help them navigate their healthcare options and make informed decisions alongside their treating professionals.Our approach is structured, individualised and focussed on helping you understand your next steps.Migraine Navigator provides healthcare navigation and information, not medical diagnosis or treatment. We don't prescribe medications, recommend changes to treatment or replace the advice of your treating healthcare professionals.Ready for a clearer next step?
You don't have to navigate every part of the healthcare system on your own.A Migraine Navigation Session can help you better understand available pathways and identify practical actions to discuss with your healthcare team.30 minutes | Online | $99 AUD (incl GST)

Privacy Policy

Migraine Navigator
Operated by The Training Club Pty Ltd
Last updated: 28 October 20261. About this policyMigraine Navigator is a registered business name operated by The Training Club Pty Ltd.We respect your privacy and are committed to protecting your personal information.This policy explains how we collect, use, store and disclose personal information when you visit our website, make a booking or use our migraine navigation services.We handle personal information in accordance with applicable Australian privacy legislation, including the Privacy Act 1988 (Cth) and, where applicable, the Health Records and Information Privacy Act 2002 (NSW).2. What information do we collect?Depending on how you interact with Migraine Navigator, we may collect:* Your name and contact details.
* Booking and appointment information.
* Billing and transaction information.
* Information you provide about your migraine experience, healthcare journey and navigation needs.
* Relevant information discussed during navigation sessions.
* Communications, feedback and enquiries.
* Information about your use of our website, where applicable.Health-related information is considered sensitive personal information under Australian privacy law.We aim to collect only information reasonably necessary to provide our services.3. How do we collect information?We primarily collect personal information directly from you, including when you:* Book a navigation session.
* Complete a booking questionnaire.
* Participate in a navigation session.
* Contact us by email or other communication channels.
* Provide feedback or make an enquiry.We may also receive limited information through third-party service providers involved in website hosting, appointment scheduling and payment processing.Our website may use cookies or similar technologies necessary for its operation. Additional analytics technologies may be used if enabled.4. Why do we collect and use your information?We collect and use personal information to:* Respond to enquiries.
* Arrange and manage appointments.
* Process payments and maintain financial records.
* Understand your navigation needs.
* Provide personalised migraine care navigation and prepare your written navigation plan.
* Communicate with you about your booking and agreed next steps.
* Maintain appropriate business and service records.
* Meet our legal and regulatory obligations.
* Improve our services and website.We do not sell your personal information.We do not use your health information for advertising or marketing purposes without appropriate authorisation.5. How do we store and protect your information?We take reasonable steps to protect personal information against misuse, interference, loss and unauthorised access, modification or disclosure.We use electronic systems to manage appointments, communications, payments and service documentation.Access to personal information is restricted to authorised individuals who require it to perform their responsibilities.We retain information for as long as required or permitted by applicable laws and for legitimate service and business purposes. When information is no longer required, we take appropriate steps to securely destroy or de-identify it.6. Third-party service providersWe use external providers to support the operation of Migraine Navigator. These may include:* Carrd: Website hosting.
* Calendly: Appointment scheduling and booking information.
* Stripe: Payment processing.
* Email, video conferencing and document storage providers: Service communication, online sessions and documentation.These providers may process or store information on our behalf.Some providers may operate or store information outside Australia.We take reasonable steps to assess the privacy and security practices of service providers and comply with applicable obligations relating to overseas disclosures.7. When do we disclose your information?We do not routinely disclose your personal health information to other healthcare professionals.We may disclose information:* With your consent.
* Where necessary to provide our services through authorised service providers.
* Where required or authorised by law.
* In other circumstances permitted under applicable privacy legislation.We only use or disclose sensitive information for its original purpose, a permitted directly related purpose or another purpose where legally authorised.8. Accessing or correcting your informationYou may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.You may also request deletion of information, although some records may need to be retained to comply with legal or regulatory obligations.To make a request, please contact:[email protected]We will consider your request in accordance with applicable privacy legislation.9. Privacy concerns and complaintsIf you have a question or concern about how we handle your personal information, please contact:[email protected]We will investigate privacy complaints and respond within a reasonable timeframe.If you are dissatisfied with our response, you may be able to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or the Information and Privacy Commission NSW, as applicable.10. Changes to this policyWe may update this policy to reflect changes to our services, business operations or legal requirements.The current version will be available on our website.

Terms & Conditions

Migraine Navigator
Operated by The Training Club Pty Ltd
ABN 19 660 445 965Last updated: 28 October 20261. About Migraine NavigatorMigraine Navigator is a registered business name operated by The Training Club Pty Ltd.These Terms and Conditions apply to your use of our website, bookings and services.By booking a Migraine Navigation Session, you agree to these terms.Our services are intended for adults aged 18 years and over who are located in Australia.2. Our servicesMigraine Navigator provides personalised healthcare navigation, information and practical guidance to help people better understand and navigate available migraine care pathways.A Migraine Navigation Session includes:* A 30-minute individual online consultation.
* Discussion of your current circumstances and healthcare navigation needs.
* Information about potentially relevant healthcare services, professionals, resources and pathways.
* A personalised written navigation plan outlining practical next steps to consider.Important service limitationsMigraine Navigator is a healthcare navigation and information service. It is not a medical consultation or a substitute for ongoing clinical care.We do not:* Diagnose migraine or other medical conditions.
* Prescribe medications or recommend changes to prescribed treatments.
* Provide medical treatment or emergency healthcare.
* Guarantee access to specific healthcare professionals, treatments or services.
* Guarantee particular health outcomes.Information provided through Migraine Navigator is intended to support informed discussions with appropriately qualified healthcare professionals.You remain responsible for making decisions about your healthcare in consultation with your treating practitioners.3. Bookings and paymentsMigraine Navigation Sessions are booked online through our appointment scheduling system.The fee for a standard Migraine Navigation Session is $99 AUD, including GST.Payment is required when booking.Payments are processed securely through a third-party payment provider. We do not directly collect or store your complete payment card details.You will receive confirmation of your booking by email.4. Cancellations, rescheduling and refundsWe understand that migraine can be unpredictable and may affect your ability to attend a scheduled appointment.ReschedulingYou may reschedule your appointment without an additional fee, subject to appointment availability.If you experience a migraine attack or another unexpected circumstance close to your appointment, please contact us as soon as reasonably possible so we can arrange an alternative time.CancellationsIf you cancel your appointment at least 24 hours before the scheduled start time, you may request a full refund.For cancellations within 24 hours, please contact us to discuss your circumstances. Refund requests will be considered individually, taking into account the circumstances and any reasonable costs incurred.Missed appointmentsIf you do not attend your scheduled appointment and have not contacted us, the session fee may be retained, subject to your rights under Australian Consumer Law.Cancellations by Migraine NavigatorIf we need to cancel your appointment, we will offer an alternative appointment time or a full refund.Nothing in this policy limits your rights under Australian Consumer Law.For assistance, contact [email protected].5. Your responsibilitiesTo help us provide an appropriate navigation service, we ask that you:* Provide accurate information when booking.
* Attend your appointment at the scheduled time or contact us if you need to reschedule.
* Understand that the service provides navigation and information rather than medical diagnosis or treatment.
* Seek advice from appropriately qualified healthcare professionals regarding medical decisions.You are not required to provide your complete medical history when booking.We may determine that our service is unsuitable for your needs or that you require a different type of healthcare service. If we cannot appropriately provide the service, we will discuss this with you and arrange a refund where applicable.6. Medical emergenciesMigraine Navigator is not an emergency or crisis service.If you experience symptoms requiring urgent medical assessment, do not wait for a Migraine Navigation Session.Call 000 in an emergency or seek appropriate urgent medical attention.7. Privacy and confidentialityWe respect your privacy and handle personal and health-related information in accordance with applicable Australian privacy legislation.Information collected during bookings and navigation sessions is managed in accordance with our Privacy Policy.We do not routinely share your personal health information with other healthcare professionals without your consent, except where required or otherwise permitted by law.Please refer to our Privacy Policy for further information.8. Website information and intellectual propertyInformation published on our website is provided for general information purposes.We endeavour to maintain accurate and current information; however, healthcare services, pathways and eligibility requirements may change.Website content and materials developed by Migraine Navigator remain the intellectual property of The Training Club Pty Ltd unless otherwise indicated.You may use materials provided to you for your personal healthcare navigation purposes, including sharing your navigation plan with your healthcare professionals.Commercial reproduction or distribution requires our prior written permission.Our website may include links to external resources or websites. These are provided for information and convenience. We do not control external websites or guarantee the accuracy or availability of their content.9. Liability and consumer rightsWe provide our services with reasonable care and skill.Migraine Navigator cannot guarantee specific healthcare outcomes, including improvements in migraine symptoms, access to particular treatments or successful referrals.To the extent permitted by law, we are not responsible for decisions or actions taken by independent healthcare providers or for circumstances beyond our reasonable control.Nothing in these Terms and Conditions excludes, restricts or modifies any rights or remedies available to you under Australian Consumer Law or other applicable legislation.10. Changes to these termsWe may update these Terms and Conditions from time to time.The current version will be available on our website. Changes will not retrospectively alter the terms of an existing booking without agreement, except where required by law.11. Governing lawThese Terms and Conditions are governed by the laws of New South Wales, Australia, and applicable Commonwealth legislation.12. Contact usFor questions about our services, bookings or these terms, please contact:Migraine Navigator
The Training Club Pty Ltd
ABN 19 660 445 965Email: [email protected]